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Privacy & Cookies

We are committed to ensuring that your privacy is protected. This Privacy and Cookie policy sets out how we collect personal and non-personal information from you and how the personal information you provide will be processed by us.

Visitors to our website

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, such as any online contact form or registration form, we will be clear about this.

Personal Information

We may collect and hold Personal Information when you knowingly provide it, including when you contact us about our services, or request information. The information you give us may include your name, email address, address/location and phone number and other information. Personal Information is information that may be used to identify or locate an individual, like a person’s full name, postal address, e-mail address, or phone number, as well as other non-public information that is associated with this Personal Information. We use your Personal Information to send communications, to respond to your enquiries, and to send marketing and promotional messages from us. We do not share your personal information with any third party except where it is necessary to provide a direct service you have booked such as Chauffeurs, Flight Brokers, etc and only to the extent of being able to provide that service. We keep this information secure in electronic or written format.

We will retain this information securely for as long as is necessary while we are corresponding with you or providing services to you. After you stop using our services we may retain your information to inform you of similar future services that we provide that you may be interested in. If you do not wish us to retain your information we will delete it at your request by emailing bookings@jackwoodtravel.com.

Use of cookies by our website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.




More information

Google Analytics


These cookies are used to collect information about how visitors use our site as highlighted above.

Click here for an overview of privacy at Google

Jackwood Travel Cookie Compliance


This cookie is used when a visitor agrees to our use of cookies. It allows us to check whether or not to display the Cookies information pop up on a future visit.

This cookie expires after 12 months.

Most web browsers allow some control of most cookies through the browser settings. To opt out of being tracked by Google Analytics visit https://tools.google.com/dlpage/gaoptout.

If you have any queries or comments on our Privacy or Cookies Policy, please contact us by emailing bookings@jackwoodtravel.com